Radisson Hotel Group

Committed to delivering a clean and safe environment through health and safety protocols

One of our highest priorities is the health, safety, and security of our guests, team members, and business partners.   COVID-19 has fundamentally changed the way we live, and we are adjusting our daily operations to fit within the new normal.   In response to this, we and a team of experts have reviewed our existing health and safety processes and developed a new safety protocol.   This in-depth cleanliness and disinfection protocol has been created in partnership with SGS and is designed to ensure your safety and peace of mind from check-in to check-out.


What are the new protocols?

A new 20-step protocol for hotels and 10-step protocol for meeting and event spaces is currently being introduced to our hotels.  New cleaning and disinfection procedures, increased attention to safety in communal spaces, protective equipment, and updated training for team members are included in the new protocols.   All our worldwide locations are being briefed on these protocols and strongly encouraged to implement them.   These protocols describe specific processes and measures that are designed to make you feel confident when you visit us. To learn more, watch our cleaning and safety protocol videos.


Who is SGS?

SGS is the world’s leading inspection, verification, testing, and certification company, recognized as the global benchmark for quality and integrity.   With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.   Partnering with SGS ensures that the new protocols are validated, adapted, and in accordance with local requirements and recommendations.   Under this program, individual hotels that comply with protocols can receive an official label of cleanliness and disinfection, issued by SGS, upon completion of a comprehensive local audit.

Giving you the confidence to book with Radisson Hotel Group!


Radisson Blu Hotel Durham

Durham City is located in the heart of the North East on the main Virgin Eastcoast Rail line from London and Edinburgh and along the A1M motorway.  This beautiful and historic City is located 19.1 miles from Newcastle City Centre and 13.7 miles from Sunderland City Centre making this the ideal city to meet your delegates and guests from around the North East area.

Radisson BLU hotel, Durham is situated on the banks of the River Wear along the popular Durham Riverside and is only a 7 minute walk away from Durham mainline Rail station and Bus station.  If you are driving into the historic City we are located 10 minutes from the A1M motorway and have 130 car parking spaces onsite.

With 207 beautifully appointed bedrooms at the hotel, many with views of Durham Cathedral and Durham Castle the hotel is guaranteed to impress new visitors to the city and guests who stay with us regularly.  All of the bedrooms encompass all of the four star amenities you would expect from a Radisson BLU hotel which include complementary high speed WIFI, Radisson BLU toiletries and a laptop safe in the bedrooms.  Our bedrooms are located over 4 floors in the hotel and the hotel is fully DDA compliant.

Radisson BLU, Durham also has 11 meeting rooms onsite which can host up to a maximum capacity of 450 delegates theatre style in our Auger Suite.  All of our meeting rooms have floor to ceiling windows, inbuilt LCD projector and screen, air conditioning and complementary WIFI.  With ergonomic chairs and high quality refreshment breaks and lunch - our food is specifically designed to ensure your delegates maintain an adequate amount of energy throughout the day and we call this concept in the hotel “brain food”.  We know your delegates will enjoy their experience with Radisson BLU Hotel, Durham.

Government Accommodation and Day Delegate rates are available please contact Calder for further details.