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A PERSONAL MESSAGE FROM NICOLA HAYTON-SOLLITT, BUSINESS SUPPORT:SYSTEMS QUALITY AND COMPLIANCE
Following the huge impact of COVID-19 worldwide on the travel, tourism, events and hospitality industry, we have been busy in the background achieving some fantastic results.
Since the end of March, we have undertaken five external ISO audits & certifications in the following areas:
ISO22301 (Business Continuity)
As a company, we are exceptionally proud that - in spite of what have been very testing months - our standards in all areas of our business have continued to improve; with each audit having been successfully passed and certification guaranteed for a further 12 months.
From the external audits undertaken, two best practices were identified and positive comments provided in the following areas:
Training and Support
Calder remain committed to offering exceptional customer service and this has been cemented in our most recent audit results during these ever-changing times our industry finds itself in.
From all of the Senior Management team here at Calder - keep safe and keep well.